Frequently Asked Questions

Everything you need to know about shopping with Seventh.

What are your standard shipping times?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.

What is Seventh's return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

How can I track my order?

Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery status.

Which payment methods do you accept?

Seventh accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Currently, we ship to customers within the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.

How do I contact customer support?

Our dedicated support team is available Monday through Friday, 9 AM to 5 PM EST. You can reach us via the 'Contact Us' page or by emailing support@seventh.com.